Virtual healthcare visits have permanently changed medical practice, settling at 30% of all consultations compared to 10% before COVID-19. Patients and providers have embraced the convenience for appropriate cases.
Primary care physicians report that routine follow-ups, prescription refills, and mental health appointments work well via telemedicine. Dermatology has particularly high virtual visit rates due to the visual nature of skin conditions.
"Telemedicine is not replacing in-person care—it is complementing it," said Dr. Sarah Chen, a family physician. "We can provide better access while reserving office visits for cases requiring physical examination."
Rural and underserved communities have benefited most. Patients who previously drove hours to see specialists can now access care from home. However, digital literacy and internet access remain barriers for some populations.
Regulatory challenges persist. Different states have varying licensing requirements for virtual care across state lines. Medicare reimbursement policies continue to evolve, creating uncertainty for healthcare providers.
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